Refund and Returns Policy

Refund and Returns Policy

We hope you are happy with everything you buy from Baby D. If for any reason you are not satisfied, we offer a 30-calendar-day returns policy.

You can return any unused item for a refund or exchange as long as they’re in a re-saleable condition, in their original packaging with tags still attached.

This excludes items that have been personalised for you, swimwear, opened mattresses, refurbished items and clearance items marked with a red dot.

You can return unused items to Support Centre:

Baby D Returns,
Monicus High Road,
North Stifford,

Essex,
RM16 5UF

Or we can arrange for our recommended courier to collect your items. To arrange a collection please email info@babyd.uk  No return charges will be incurred if a product has arrived damaged or faulty.

*Unfortunately, we are unable to pay for postage in this instance. For further details, view our Terms and Conditions.

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