Refund and Returns Policy

Refund and Returns Policy

We hope you are happy with everything you buy from Baby D. If for any reason you are not satisfied, we offer a 30-calendar-day returns policy.

You can return any unused item for a refund or exchange as long as they’re in a re-saleable condition, in their original packaging with tags still attached.

This excludes items that have been personalised for you, swimwear, opened mattresses, refurbished items and clearance items marked with a red dot.

You can return unused items to Support Centre:

Baby D Returns,
Monicus High Road,
North Stifford,

RM16 5UF

Or we can arrange for our recommended courier to collect your items. To arrange a collection please email  No return charges will be incurred if a product has arrived damaged or faulty.

*Unfortunately, we are unable to pay for postage in this instance. For further details, view our Terms and Conditions.

Select the fields to be shown. Others will be hidden. Drag and drop to rearrange the order.
  • Image
  • SKU
  • Rating
  • Price
  • Stock
  • Description
  • Weight
  • Dimensions
  • Additional information
  • Attributes
  • Add to cart
Click outside to hide the comparison bar